Monday, December 9, 2013

Tasting a Vegas “Cosmopolitan”

We left the wide open spaces of Arizona and headed north to Sin City – Las Vegas – two weekends ago on a route that lead us through picturesque Wickenburg and Kingman, Arizona and past Hoover dam.

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On the road near Kingman, Arizona

Following our north-bound journey, we returned the rental car, hopped a cab and headed out for a new adventure on the famous Vegas Strip; we'd booked ourselves at the Cosmopolitan Resort, a Marriott managed property, between The Bellagio and City Center.

We’d watched its construction progress slowly in recent years and after its opening had visited its over-the-top glitzy casino and common areas, but its price tag for rooms had kept us from staying there - until The Scout found us a deal on Expedia.

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Las Vegas Cosmopolitan from The Bellagio

Following a groundbreaking in 2005, the hotel finally opened its doors in December 2010. The original plan for a condo-hotel mixed use property was dashed by financial difficulties during the construction process and the focus became solely hotel – but there was no doubt the room we were in was intended to be a condo. 

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[Travel Tip: I can’t emphasize often enough, how valuable are the brand loyalty programs. Our Marriott loyalty got us upgraded to a one-bedroom suite and a room with a balcony. But sometimes even an upgraded room just doesn’t make a property any more appealing to one’s personal tastes.]

The south-facing balcony (pictured above) got both morning and afternoon sun but the unit itself was very dark; decorated in browns, slate gray and muted blue colors. It was the camera’s flash that lightened its appearance in the photos below.

PicMonkey Collage

There was no doubt this room had been intended to be a condo, as evidenced by a kitchenette complete with full-sized microwave, built-in dishwasher, small refrigerator and tons of cupboard space.

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The cupboards were empty – not a plate or spoon to be found. The refrigerator was pre-stocked with snacks, the kind that if you move them you are charged for them. (That empty part in the photo, is a freezer we quickly learned when those bottles of water in the above photo froze within an hour of being placed there.)

A selling point was the thought of coffee made in the room (sipping it while in your jammies in bed = perfection!) but there wasn't a coffee or hot water pot and cups to be found. Nor were there any to be had in the hotel. Coffee, we were told, had to be ordered from room service.

PicMonkey Collage

The room décor was  also very modern and artsy. . .two features that don’t appeal to our more traditional tastes in hotel décor. These are two of the wall coverings: the left one blasts you from the closet and the right is a portion of the bathroom wall covering – take a close look at the one on the right, see the women? 

Housekeeping wasn't at the standard to which we've become accustomed to at a Marriott facility (and those details were noted on the follow up evaluation of our stay).

On the bright side: At least our two-night stay satiated our curiosity about the nearly 3,000 rooms that tower above that glitzy chandelier-draped common area.

PhxtoVegas2013 079But the reality was, we just didn't like the place.

Its vibe and our tastes just didn't mesh.

In fairness I have to tell you that we may be in the minority. I just read that the 2.5 million on-line users and travelers of Gogobot.com named The Cosmopolitan the “Best Hotel in the World” 2013.

On the bright side - one more time: We’d signed up for a Marriott promotion, forgotten about it, and just learned that our two night stay here earned us a free night’s stay – which will be used at another Marriott property!

So there you go!  Have you ever stayed at a highly rated place to find that you didn’t like it? If so, tell us about it in the comment section below or shoot us an email and I’ll include your comments in a future post (if you give me permission to do so).

6 comments:

  1. I haven't had this disappointing experience, but I stayed in a hotel in Paris that I assumed would at least be big enough to move around in. It wasn't. The bathroom was so small you literally had to be a contortionist just to use the loo and showering? A nightmare. :-)

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    1. Your comment made me remember our first stay in a London hotel - it was so small that the bathroom door squeezed past the end of the bed, nearly sticking every time you opened it. Cracker Jacks box sized!! Thanks for visiting today. . .I'm heading over to 'see you' soon to see how many times you've been kicked by a goat!

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  2. Υes, I can understand what you are talking about. We have had a similar experience in Copenhagen three years ago and it's a pity when somebody travels and has disappointing situations.
    Thank you so much for your very kind words on my blog, they are a lot appreciated!

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    1. Kalimera to you! And thanks for taking the time to comment - always appreciated! I do love your blog, it is like visiting over a cup of tea with a wonderful friend each time a new post appears!

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  3. Kalispera Jackie,

    What an in depth evaluation of your stay at the Marriot, such attention to detail, kudos to you for taking the time and making the effort to post your opinions in that they may help others who are travelling towards that destination.

    Very interesting!

    Poppy

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    1. It was an interesting experience to have a place that was perfectly fine, just not a place that made you want to stay in the room nor return on a future visit! Thanks for stopping by, Poppy!

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Glad you stopped by today and took the time to leave a note. Hope we'll hear from you often!

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